When phoning to request a prescription refill, please be prepared to tell us the name of the medication, the dosage you are using and the directions for use (such as, take twice daily with food). This enables us not only to correctly identify the medication you need, but to double check that you are using it properly. Please allow 24 hours for the prescription to arrive at your pharmacy -- longer if you make your request on a friday. In additon, please know that we are unable to process requests for routine medications on the weekend. We apologize for any inconvenience this may cause.