Insurance and Billing
Please direct your billing and insurance questions to our responsive billing department at 302-478-4350. The department is headed by Mr. Steven Scherzer. He and his co-workers will be happy to answer your questions.
Accepted Insurance Carriers:
- Amerihealth HMO & PPO
- Amerihealth Administrators
- Independence Blue Cross
- Federal BCBS
- Blue Shield of Delaware
- All out of state BCBS PPO Policies
- Devon PPO
- Highmark Medicare Advantage Network
- Independence Administrators
- Keystone Health Plan East
- Keystone 65
- Medicare (Part B)
- Multiplan PPO
- Personal Choice PPO
- PHCS (Private Health Care Systems)
- PHN (Preferred Health Network)
- Christiana Care Geisinger Insurance
Notice to our Patients : Policy Change as of January 1, 2014
RE: Health Insurance Referrals
Patients whose insurance plans require a referral must have that written referral (or a referral accessible through the Navinet Computer System) with them when they arrive for a scheduled appointment. Otherwise, we must ask you to reschedule.
This comes as a disappointment to us, as well, as it is uncomfortable and unpleasant to have to turn anyone away at our window, but chasing referrals at the last minute is time-consuming and causes undue delays and consequently patient wait times. As a result, if you are among the many whose policies require a referral, you must either have it in-hand when you arrive for your scheduled appointment, or it must be accessible through the national on-line referral system, Navinet, that your PCP (primary care provider) is responsible for generating. Otherwise, we have no choice but to ask you to reschedule.