Insurance and Billing

Please direct your billing and insurance questions to our responsive billing department at 302-478-4350. The department is headed by Mr. Steven Scherzer. He and his co-workers will be happy to answer your questions.

Accepted Insurance Carriers:

  • Our OfficeAetna
  • Amerihealth HMO & PPO
  • Amerihealth Administrators
  • Independence Blue Cross
  • Federal BCBS
  • Blue Shield of Delaware
  • All out of state BCBS PPO Policies
  • Cigna
  • Devon PPO
  • Independence Administrators
  • Intergroup
  • Keystone Health Plan East
  • Keystone 65
  • Medicare (Part B)
  • Multiplan PPO
  • Personal Choice PPO
  • PHCS (Private Health Care Systems)
  • PHN (Preferred Health Network)
  • Christiana Care Geisinger Insurance

Preferred Care

Notice to our Patients :  Policy Change as of January 1, 2014
RE:   Health Insurance Referrals

Patients whose insurance plans require a referral must have that written referral (or a referral accessible through the Navinet Computer System) with them when they arrive for a scheduled appointment.  Otherwise, we must ask you to reschedule.

This comes as a disappointment to us, as well, as it is uncomfortable and unpleasant to have to turn anyone away at our window, but chasing referrals at the last minute is time-consuming and causes undue delays and consequently patient wait times.  As a result, if you are among the many whose policies require a referral, you must either have it in-hand when you arrive for your scheduled appointment, or it must be accessible through the national on-line referral  system, Navinet,  that your PCP (primary care provider) is responsible for generating. Otherwise, we have no choice but to ask you to reschedule.